This place suits me perfectly, providing free wi-fi, a fitness centre, and excellent 24-hour service. The kind staff once helped my elderly parents, which I appreciated. I'm looking forward to my next stay next year!

room size, bathroom amenities, convenient gym

Renovation should be a priority!!! The plumbing conditions in the bathroom need immediate attention, and please consider enhancing the availability of hot water in the morning, it can truly make or break a guest's experience!!!

Staying at this hotel was a blast for my family! The kids loved the spacious rooms and we enjoyed easy access to shopping and Jockey Club, a great spot for family fun. The staff was incredibly friendly and made us feel welcome throughout our stay.

In my wife's opinion, the breakfast options could be more kid-friendly.

Good vibes but needs some TLC

Had a decent stay for 4 nights in a spacious room that was clean. The breakfast spread was nice, and the pool area was chill. Staff was friendly, but only spoke Portuguese and Spanish, so it was a bit tough to get help at times. The A/C in the room could've worked better. Not my top choice for next time.

The room was comfortable, but the bathroom had some maintenance issues.

During my stay at Sheraton Sao Paulo Wtc Hotel, I appreciated the beautiful decor throughout the lobby and dining areas. The accessibility features made it easy for seniors like me to navigate and enjoy the hotel amenities comfortably.

Room noise levels could be improved for better sleep.

The staff was very helpful in providing recommendations for local dining options.

The bathroom had a loud and smelly drain, which was quite unpleasant.

Had a lovely stay! The breakfast was fantastic with freshly made pastries and a great variety of juices. The only downside was a bit of noise from the neighboring room. 😊

comfortable stay with room for improvement

The staff provided excellent service during my four-night stay. They were friendly and tried their best to communicate through Google Translate when language barriers emerged. The view from my room of the city's landmarks was truly enjoyable, adding to my overall satisfaction.

my recent stay at this hotel was fantastic! compared to my previous visit, the service was friendlier, and the rooms felt cozier during this relaxing break. i especially enjoyed the delicious breakfast with fresh pastries and friendly staff who made my mornings brighter.

wi-fi connectivity was inconsistent.

The hotel has a great ambiance with spacious and clean rooms. During my stay, I appreciated how helpful the staff was with every inquiry I had. However, the bathroom in my room could use some attention as it felt a bit outdated and had a noisy drain. Overall, I enjoyed my time here and found it to be a good place for my short trip.